OUR PROMISE TO OUR CLIENTS
* Same day returns cannot be applied to more serious and complex data recovery jobs. These may take much longer depending on the severity of the failure.
** While over 85% of our data recovery packages fall into the "No Data, No Fee" policy, there are some up-front costs for complex and extremely time consuming cases (i.e. water damaged hard drives, ransomware attacks or heavy virus infestation).
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WELCOME TO WILDFIRE DATA RECOVERY
ABOUT WILDFIRE DATA RECOVERY

Wildfire Data Recovery is a specialist data recovery company based in Brisbane, founded in 2018 by Viktor Burcevski. Since our launch, we’ve steadily grown to become one of the most trusted names in the industry, proudly helping thousands of clients across Australia and internationally.
Our focus is on providing expert, transparent, and dependable recovery solutions — whether it's for a single user with a damaged hard drive or a business dealing with a multi-disk RAID system failure. We bring a forensic-level approach to every recovery, combining advanced tools with years of hands-on experience to give our clients the best possible chance of getting their data back.
We’re not a call centre, and we don’t use scripts. When you reach out to Wildfire, you’re connected directly to a certified data recovery engineer — someone who understands the inner workings of hard drives (and other devices) from damaged platters to corrupted firmware.
Need to send in your device? Click on the above Australia Post icon for FREE postage.

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ABOUT WILDFIRE DATA RECOVERY
Locations We Serve
Although based in Brisbane, our services are available across Australia. We support clients in all major cities including Sydney, Melbourne, Perth, Adelaide, and Canberra — as well as regional and remote areas.
Our national clients receive the same high standard of service as those in Brisbane. With regular updates, secure handling, and transparent communication, you’ll always know where your device is and how your recovery is progressing.
No matter where you're located, we make the process easy by providing free Express Post labels for safe and trackable delivery of your device to our Brisbane lab.
OUR VALUE
THE TRUE VALUE OF WILDFIRE DATA RECOVERY TO OUR CUSTOMERS
When someone loses their photos, videos, or business-critical files, it can feel like everything is gone. Wildfire offers calm, expert help exactly when people need it most — often during stressful, emotional moments.
We’re not just recovering data — you’re restoring memories, work, and hope. Most people don’t realise that one wrong move (like running DIY recovery software or opening a damaged drive) can make recovery impossible. We bring real engineering expertise, cleanroom precision, and forensic-level tools that others don’t — giving our customers the highest chance of getting their data back safely.
The data recovery world is full of techy jargon and dodgy operators. We have built a reputation for being honest, certified, and approachable. We offer free evaluations, $0 upfront, and real talk — so people know they’re not being taken for a ride when they’re most vulnerable.
Cellebrite-certified organization


"We aim to redefine what people expect from data recovery by combining cutting-edge technology, cleanroom precision, and forensic-level expertise with a deeply human approach. Whether it’s irreplaceable memories or mission-critical business files, we believe data loss should never mean permanent loss — and we exist to give people a second chance when it matters most."
OUR DATA RECOVERY TOOLS AND CERTIFICATIONS
At Wildfire Data Recovery, we don’t just run software and hope for the best — we use the same world-class tools and techniques trusted by government agencies, law enforcement, and forensic analysts worldwide. Every recovery is handled using specialised hardware, deep diagnostics, and cleanroom procedures designed to safely retrieve data even from severely damaged drives.
INDUSTRY-LEADING TOOLS WE USE:
🔹PC-3000 by ACE Lab: Widely regarded as the gold standard in professional data recovery. PC-3000 is a professional-grade hardware and software suite developed by ACE Laboratory, a world leader in data recovery technologies. It’s not available to the general public and requires specialised training and certification to use effectively — which is why most IT shops and “DIY” services don’t have access to it.
If your hard drive is clicking, not spinning, showing up as 0 bytes, has corrupted firmware, was dropped or physically damaged, or contains unreadable or extremely slow sectors, then PC-3000 is likely the only tool capable of safely bringing it back to life.

At Wildfire Data Recovery, we are ACE Lab Certified, meaning our engineers are trained in using PC-3000 at an expert level.
🔹DeepSpar Disk Imager: At Wildfire Data Recovery, we use the DeepSpar Disk Imager (DDI) as one of our primary tools for recovering data from failing, unstable, or degraded hard drives. Unlike ordinary imaging software, the DDI gives us hardware-level control over how data is read from a damaged drive, allowing us to maximise recovery results while minimising risk to the media.
With the latest DDI 4 system, we’re also able to perform imaging over our secure internal network. This not only speeds up our workflow but also allows our engineers to monitor and adjust the imaging process in real time across multiple stations and even provide remote data recovery.
DeepSpar Disk Imager (DDI) is a professional-grade hardware imaging tool

DeepSpar Disk Imager is one of the reasons Wildfire Data Recovery achieves such high success rates. The above is a picture of our DeepSpar station at Wildfire Data Recovery.
🔹HDDSurgery: HDD Surgery is a globally recognised manufacturer of precision tools and equipment used in hard drive head replacement and platter handling. Their products are designed for professional cleanroom environments and are a vital part of the toolkit used by advanced data recovery labs, including Wildfire Data Recovery.
When Wildfire Data Recovery is dealing with a hard drive that has suffered physical damage—especially where the read/write heads have crashed, become misaligned, or failed entirely—replacing the heads is often the only way to access the data.
At Wildfire Data Recovery, we rely on HDD Surgery’s head replacement tools during cleanroom-level recoveries, especially in cases where the drive is clicking, not spinning, or showing signs of head crash.
WHY THIS MATTERS TO OUR CLIENTS?

Using HDD Surgery’s professional-grade tools ensures that every mechanical procedure is performed to the highest industry standards. This greatly improves the chances of a successful recovery and protects the integrity of your data throughout the process.
Whether we’re working on a single-clicking Toshiba drive or a heavily damaged multi-platter Seagate, HDD Surgery tools give us the control and precision needed to recover data that other recovery shops may consider unrecoverable.
This is one of many reasons Wildfire Data Recovery is trusted for complex cases, including those involving fire, water, impact, or electrical damage. By combining HDD Surgery's mechanical tools with technologies like the DeepSpar Disk Imager and PC-3000 firmware repair, we’re equipped to handle virtually any level of hard drive failure.
This image represents the high level of technical expertise and specialist equipment that sets Wildfire Data Recovery apart in complex recovery scenarios.

This image shows one of Wildfire Data Recovery’s engineers performing a head stack replacement procedure on a physically damaged hard drive using HDD Surgery tools in a controlled cleanroom environment.
OTHER VALUABLE TOOLS WE USE AT WILDFIRE DATA RECOVERY
These tools allow us to go far beyond standard recovery. Whether you're dealing with a failed hard drive, a corrupted USB stick, or a mobile phone with deleted data, we apply the right specialised tool for each situation — and when needed, we bring in forensic protocols and methods to preserve chain-of-custody or extract complex, hidden data.
This combination of tools, certification, and experience gives Wildfire Data Recovery a level of depth rarely found outside of government or law enforcement labs — and it’s available to every client we serve.
Stay calm when disaster strikes and contact Wildfire Data Recovery for support! Keep in mind that not all data loss can be fixed. The chance of recovery depends on the damage, how quickly you act, and the methods used. Together, we can overcome the challenges ahead!

Cannot find what you are looking for? Contact our engineers at 1300 806 557 any time, night or day, and we will find a solution to your data recovery problem.
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DID YOU KNOW?
If a mobile device containing sensitive information is discovered in a trash can, that user can lose all of their data. The finder can report the discovery to the local police if they believe the device is linked to a crime or contains sensitive data. If the phone falls into the wrong hands, the person who finds it could access the sensitive information stored on the device. This can include personal data, contacts, messages, photos, documents, and more. To minimize the risk of data loss, it is crucial for individuals to take proactive measures to secure their mobile devices. This includes setting up strong passwords or biometric authentication, enabling remote tracking and wiping features, regularly backing up data to a secure location, and encrypting sensitive files if supported by the device.
We are always ready to find the best price for you and to beat any data recovery competitor quote by 10%.
See what data retrieval services we offer on our Data Recovery Services page.
Our Class 100 Clean Room and Why it's Crucial
Wildfire Data Recovery really sets itself apart with its top-notch Class 100 Clean Room. This high-quality lab keeps a close eye on air quality, which is super important because mechanical hard drives are really sensitive to dust and other particles. If dust settles on the platter surfaces, it can cause some serious problems. With our Class 100 cleanroom, we're able to tackle tricky hard drive failures in ways that other service providers just can't match.
A Class 100 cleanroom is all about maintaining an ultra-clean environment that reduces dust and impurities in the air, making it crucial for safely accessing hard drive platters. At Wildfire Data Recovery, our Class 100 Clean Room provides a secure and controlled space for taking apart mechanical storage devices, giving us the best chance at a successful recovery.

Our Wildfire Data Recovery engineers, clad in protective gear, skillfully remove the hard drive's casing. This critical moment requires precise tools and unwavering focus. The platters, illuminated by cleanroom lights, safeguard your digital data. They are incredibly delicate and must be handled with extreme care to prevent damage.
All recovered data goes through a strict process of transformation and verification. This ensures its integrity and guarantees that no part of your digital presence is missed or changed.

View the Rest of Our Data Recovery Solutions
HOW ARE WE DIFFERENT
Our commitment to exceptional service is second to none at Wildfire Data Recovery Brisbane. We understand the paramount importance of data and the devastating consequences of its loss. Our empathetic and understanding approach to every recovery case ensures we meet and exceed our client's expectations.
Our tireless efforts to recover lost data aim to inspire our clients and instil hope that there is always a way forward, even in the most challenging circumstances. Trust us to recover your data, and we'll show you what real dedication looks like.
ONE ON ONE CONTACT WITH OUR EXPERTS
While every data recovery company has a team of highly skilled individuals to assist in locating and saving lost files and data, we put our clients in direct contact with our engineers, not a receptionist or a tech. This means that you have direct one-on-one time with someone directly involved with the success of your recovery. This implies collaboration, a level of ownership, autonomy and no need to go through any administrative red tape. Feel free to text our data recovery engineers directly with your questions; they will always be happy to help.
WE RECOVER THE UNRECOVERABLE
Hey there! In today's digital age, losing important data can be a real headache. It can be devastating due to a damaged device or a security breach. But don't worry, we've got your back! At WDR, we specialize in data recovery and love a challenge. With an impressive success rate of 85%, we're confident we can recover your lost files from just about any scenario. You can trust us to get your data back safely and soundly.
FORENSIC EXPERTS
Are you tired of forgetting your iPhone or Samsung Galaxy passcodes or passwords and losing access to critical information? Don't worry. We've got your back! Meet WDR, your friendly and fully certified forensic data recovery service that can help you recover your data at a much higher and more complex level. Our team of experts is always ready to assist you in retrieving data from damaged hard drives and decrypting lost passwords. With WDR, you'll never have to worry about losing your valuable files again. Please choose us and let us care for your data recovery needs with a smile 😊.
CERTIFICATIONS
Did you know that we are Apple-approved and certified? This means you can receive an instant 10% discount on all data recovery services for your Apple devices, such as iPhone, MacBook Pro, iPad, iPod, and more. Not only that, but your warranty remains intact. We are also fully certified by Microsoft and Windows, and our tech experts are all certified by Microsoft. So, you can trust that your devices are in the hands of highly skilled professionals who go above and beyond to ensure your satisfaction.
Frequently Asked Questions
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