WILDFIRE DATA RECOVERY
PROFESSIONAL DATA RESCUE SERVICES
Serving Brisbane and Australia Since 2018
ZERO RISK, ONLY RESULTS
Founded in 2018 by data recovery specialist Viktor Burcevski, Wildfire Data Recovery is a leading Australian-owned business based in Brisbane, Queensland. Over the years, we’ve become one of the most trusted names in data recovery services across Australia, helping thousands of local and international clients retrieve critical data from damaged, failed, or corrupted devices. Whether you're dealing with a failed hard drive, water-damaged smartphone, or a complex RAID/NAS system, our expert team delivers reliable, fast, and secure recovery backed by forensic-grade precision.
At Wildfire Data Recovery, we don’t just restore lost data—we provide a certified, expert-driven service that sets us apart from standard recovery shops. Our engineers are ACE Lab, ADISA, and IACRB certified, ensuring we use industry-leading techniques to retrieve data from even the most complex cases.
FREE DELIVERY
FREE EVALUATION
NO DATA - NO CHARGE
CERTIFIED SECURE
OUR PROMISE TO OUR CLIENTS
* Same day returns cannot be applied to more serious and complex data recovery jobs. These may take much longer depending on the severity of the failure.
** While over 85% of our data recovery packages fall into the "No Data, No Fee" policy, there are some up-front costs for complex and extremely time consuming cases (i.e. water damaged hard drives, ransomware attacks or heavy virus infestation).
AfterPay Now Available with Every Service
MOST POPULAR DATA RECOVERY SERVICES
WELCOME TO WILDFIRE DATA RECOVERY
ABOUT WILDFIRE DATA RECOVERY
Wildfire Data Recovery is a specialist data recovery company based in Brisbane, founded in 2018 by Viktor Burcevski. Since our launch, we’ve steadily grown to become one of the most trusted names in the industry, proudly helping thousands of clients across Australia and internationally.
Our focus is on providing expert, transparent, and dependable recovery solutions — whether it's for a single user with a damaged hard drive or a business dealing with a multi-disk RAID system failure. We bring a forensic-level approach to every recovery, combining advanced tools with years of hands-on experience to give our clients the best possible chance of getting their data back.
We’re not a call centre, and we don’t use scripts. When you reach out to Wildfire, you’re connected directly to a certified data recovery engineer — someone who understands the inner workings of hard drives (and other devices) from damaged platters to corrupted firmware.
Need to send in your device? Click on the above Australia Post icon for FREE postage.
FREE DIAGNOSIS
$0 UP-FRONT FEES
24/7 CLIENT CARE
ABOUT WILDFIRE DATA RECOVERY
Locations We Serve
Although based in Brisbane, our services are available across Australia. We support clients in all major cities including Sydney, Melbourne, Perth, Adelaide, and Canberra — as well as regional and remote areas.
Our national clients receive the same high standard of service as those in Brisbane. With regular updates, secure handling, and transparent communication, you’ll always know where your device is and how your recovery is progressing.
No matter where you're located, we make the process easy by providing free Express Post labels for safe and trackable delivery of your device to our Brisbane lab.
OUR VALUE
THE TRUE VALUE OF WILDFIRE DATA RECOVERY TO OUR CUSTOMERS
When someone loses their photos, videos, or business-critical files, it can feel like everything is gone. Wildfire offers calm, expert help exactly when people need it most — often during stressful, emotional moments.
We’re not just recovering data — you’re restoring memories, work, and hope. Most people don’t realise that one wrong move (like running DIY recovery software or opening a damaged drive) can make recovery impossible. We bring real engineering expertise, cleanroom precision, and forensic-level tools that others don’t — giving our customers the highest chance of getting their data back safely.
The data recovery world is full of techy jargon and dodgy operators. We have built a reputation for being honest, certified, and approachable. We offer free evaluations, $0 upfront, and real talk — so people know they’re not being taken for a ride when they’re most vulnerable.
Cellebrite-certified organization
"We aim to redefine what people expect from data recovery by combining cutting-edge technology, cleanroom precision, and forensic-level expertise with a deeply human approach. Whether it’s irreplaceable memories or mission-critical business files, we believe data loss should never mean permanent loss — and we exist to give people a second chance when it matters most."
OUR DATA RECOVERY TOOLS AND CERTIFICATIONS
At Wildfire Data Recovery, we don’t just run software and hope for the best — we use the same world-class tools and techniques trusted by government agencies, law enforcement, and forensic analysts worldwide. Every recovery is handled using specialised hardware, deep diagnostics, and cleanroom procedures designed to safely retrieve data even from severely damaged drives.
INDUSTRY-LEADING TOOLS WE USE:
🔹PC-3000 by ACE Lab: Widely regarded as the gold standard in professional data recovery. PC-3000 is a professional-grade hardware and software suite developed by ACE Laboratory, a world leader in data recovery technologies. It’s not available to the general public and requires specialised training and certification to use effectively — which is why most IT shops and “DIY” services don’t have access to it.
If your hard drive is clicking, not spinning, showing up as 0 bytes, has corrupted firmware, was dropped or physically damaged, or contains unreadable or extremely slow sectors, then PC-3000 is likely the only tool capable of safely bringing it back to life.
At Wildfire Data Recovery, we are ACE Lab Certified, meaning our engineers are trained in using PC-3000 at an expert level.
🔹DeepSpar Disk Imager: At Wildfire Data Recovery, we use the DeepSpar Disk Imager (DDI) as one of our primary tools for recovering data from failing, unstable, or degraded hard drives. Unlike ordinary imaging software, the DDI gives us hardware-level control over how data is read from a damaged drive, allowing us to maximise recovery results while minimising risk to the media.
With the latest DDI 4 system, we’re also able to perform imaging over our secure internal network. This not only speeds up our workflow but also allows our engineers to monitor and adjust the imaging process in real time across multiple stations and even provide remote data recovery.
DeepSpar Disk Imager (DDI) is a professional-grade hardware imaging tool
DeepSpar Disk Imager is one of the reasons Wildfire Data Recovery achieves such high success rates. The above is a picture of our DeepSpar station at Wildfire Data Recovery.
🔹HDDSurgery: HDD Surgery is a globally recognised manufacturer of precision tools and equipment used in hard drive head replacement and platter handling. Their products are designed for professional cleanroom environments and are a vital part of the toolkit used by advanced data recovery labs, including Wildfire Data Recovery.
When Wildfire Data Recovery is dealing with a hard drive that has suffered physical damage—especially where the read/write heads have crashed, become misaligned, or failed entirely—replacing the heads is often the only way to access the data.
At Wildfire Data Recovery, we rely on HDD Surgery’s head replacement tools during cleanroom-level recoveries, especially in cases where the drive is clicking, not spinning, or showing signs of head crash.
WHY THIS MATTERS TO OUR CLIENTS?
Using HDD Surgery’s professional-grade tools ensures that every mechanical procedure is performed to the highest industry standards. This greatly improves the chances of a successful recovery and protects the integrity of your data throughout the process.
Whether we’re working on a single-clicking Toshiba drive or a heavily damaged multi-platter Seagate, HDD Surgery tools give us the control and precision needed to recover data that other recovery shops may consider unrecoverable.
This is one of many reasons Wildfire Data Recovery is trusted for complex cases, including those involving fire, water, impact, or electrical damage. By combining HDD Surgery's mechanical tools with technologies like the DeepSpar Disk Imager and PC-3000 firmware repair, we’re equipped to handle virtually any level of hard drive failure.
This image represents the high level of technical expertise and specialist equipment that sets Wildfire Data Recovery apart in complex recovery scenarios.
This image shows one of Wildfire Data Recovery’s engineers performing a head stack replacement procedure on a physically damaged hard drive using HDD Surgery tools in a controlled cleanroom environment.
OTHER VALUABLE TOOLS WE USE AT WILDFIRE DATA RECOVERY
These tools allow us to go far beyond standard recovery. Whether you're dealing with a failed hard drive, a corrupted USB stick, or a mobile phone with deleted data, we apply the right specialised tool for each situation — and when needed, we bring in forensic protocols and methods to preserve chain-of-custody or extract complex, hidden data.
This combination of tools, certification, and experience gives Wildfire Data Recovery a level of depth rarely found outside of government or law enforcement labs — and it’s available to every client we serve.
Stay calm when disaster strikes and contact Wildfire Data Recovery for support! Keep in mind that not all data loss can be fixed. The chance of recovery depends on the damage, how quickly you act, and the methods used. Together, we can overcome the challenges ahead!
Cannot find what you are looking for? Contact our engineers at 1300 806 557 any time, night or day, and we will find a solution to your data recovery problem.
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DID YOU KNOW?
If a mobile device containing sensitive information is discovered in a trash can, that user can lose all of their data. The finder can report the discovery to the local police if they believe the device is linked to a crime or contains sensitive data. If the phone falls into the wrong hands, the person who finds it could access the sensitive information stored on the device. This can include personal data, contacts, messages, photos, documents, and more. To minimize the risk of data loss, it is crucial for individuals to take proactive measures to secure their mobile devices. This includes setting up strong passwords or biometric authentication, enabling remote tracking and wiping features, regularly backing up data to a secure location, and encrypting sensitive files if supported by the device.
We are always ready to find the best price for you and to beat any data recovery competitor quote by 10%.
See what data retrieval services we offer on our Data Recovery Services page.
Our Class 100 Clean Room and Why it's Crucial
Wildfire Data Recovery really sets itself apart with its top-notch Class 100 Clean Room. This high-quality lab keeps a close eye on air quality, which is super important because mechanical hard drives are really sensitive to dust and other particles. If dust settles on the platter surfaces, it can cause some serious problems. With our Class 100 cleanroom, we're able to tackle tricky hard drive failures in ways that other service providers just can't match.
A Class 100 cleanroom is all about maintaining an ultra-clean environment that reduces dust and impurities in the air, making it crucial for safely accessing hard drive platters. At Wildfire Data Recovery, our Class 100 Clean Room provides a secure and controlled space for taking apart mechanical storage devices, giving us the best chance at a successful recovery.
Our Wildfire Data Recovery engineers, clad in protective gear, skillfully remove the hard drive's casing. This critical moment requires precise tools and unwavering focus. The platters, illuminated by cleanroom lights, safeguard your digital data. They are incredibly delicate and must be handled with extreme care to prevent damage.
All recovered data goes through a strict process of transformation and verification. This ensures its integrity and guarantees that no part of your digital presence is missed or changed.
View the Rest of Our Data Recovery Solutions
HOW ARE WE DIFFERENT
Our commitment to exceptional service is second to none at Wildfire Data Recovery Brisbane. We understand the paramount importance of data and the devastating consequences of its loss. Our empathetic and understanding approach to every recovery case ensures we meet and exceed our client's expectations.
Our tireless efforts to recover lost data aim to inspire our clients and instil hope that there is always a way forward, even in the most challenging circumstances. Trust us to recover your data, and we'll show you what real dedication looks like.
ONE ON ONE CONTACT WITH OUR EXPERTS
While every data recovery company has a team of highly skilled individuals to assist in locating and saving lost files and data, we put our clients in direct contact with our engineers, not a receptionist or a tech. This means that you have direct one-on-one time with someone directly involved with the success of your recovery. This implies collaboration, a level of ownership, autonomy and no need to go through any administrative red tape. Feel free to text our data recovery engineers directly with your questions; they will always be happy to help.
WE RECOVER THE UNRECOVERABLE
Hey there! In today's digital age, losing important data can be a real headache. It can be devastating due to a damaged device or a security breach. But don't worry, we've got your back! At WDR, we specialize in data recovery and love a challenge. With an impressive success rate of 85%, we're confident we can recover your lost files from just about any scenario. You can trust us to get your data back safely and soundly.
FORENSIC EXPERTS
Are you tired of forgetting your iPhone or Samsung Galaxy passcodes or passwords and losing access to critical information? Don't worry. We've got your back! Meet WDR, your friendly and fully certified forensic data recovery service that can help you recover your data at a much higher and more complex level. Our team of experts is always ready to assist you in retrieving data from damaged hard drives and decrypting lost passwords. With WDR, you'll never have to worry about losing your valuable files again. Please choose us and let us care for your data recovery needs with a smile 😊.
CERTIFICATIONS
Did you know that we are Apple-approved and certified? This means you can receive an instant 10% discount on all data recovery services for your Apple devices, such as iPhone, MacBook Pro, iPad, iPod, and more. Not only that, but your warranty remains intact. We are also fully certified by Microsoft and Windows, and our tech experts are all certified by Microsoft. So, you can trust that your devices are in the hands of highly skilled professionals who go above and beyond to ensure your satisfaction.
Frequently Asked Questions
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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What are the operating hours and days?We are open 6 days a week, from Monday to Saturday. On weekdays, our opening hours range from 09:00am-18:00 (or 6:00pm). On weekends, we open at 10:30am and close at 15:00 (or 3:00pm). However. we understand that our clients lead busy lives so please contact us on 0424053510 to arrange a unique time just for you.
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What is data recovery and how much does it cost?Data recovery is a complex and at times, very time consuming process. It is a combination of many fields from computer science and engineering, IT to electronics, to software engineering, coding, electrical engineering and much much more. Due to this extremely specialized and difficult process, a data recovery engineer is a self taught professional that has a passion for all of the aforementioned fields and it is this passion that leads to their ability to sometimes do what is considered "impossible". Furthermore, the software, hardware and the many tools that go into data recovery are extremely specialized and very costly. Every electronic device and digital storage media contains information, and that information can be made inaccessible due to mechanical or logical failure. The process of accessing, retrieving and restoring that inaccessible data is called data recovery. The data recovery process varies based on the type of media. If the failure is logical (deletion, operating system failure, etc) then specialized software is used to recover the data. If a mechanical failure occurs such as physical damage, water or fire damage, recovery requires a professional staff and certified Cleanroom facilities.
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How long does it take to get my data back?Unfortunately there is no easy answer here. Most of the recoveries we perform are completed within 48 hours. However, sometimes jobs can last 2-4 weeks (especially with servers and large RAID combinations). Your engineer will inform you thoroughly of your wait time.
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What data recovery packages do you offer?Our data recovery plans start from Level 1 (Basic Software Recovery) to Level 5 (Complex Malware, Ransomware, Hardware plus other damage). Complexity dictates which category (or level) your device will be placed in and the final cost that you will incur based on the successful return of your lost data. Different devices also incur different costs. For example, a RAID system (which can contain anywhere from 2-30 hard drives or more) will have a higher data recovery success fee then an individual hard drive at the same complexity level. Our basic data recovery packages are: 1. LEVEL 1 – SIMPLE LOGICAL DATA RECOVERY SERVICES: $299+GST. This level includes all devices with basic logical issues such as deleted data, formatting, accidental deletion due to human error, operating system malfunctions (this includes software glitches or bad updates that affect the function of your operating system), virus and malware issues, file system errors, overwriting of data plus much more. 2. LEVEL 2 – COMPLEX LOGICAL DATA RECOVERY SERVICES: $520+GST. The complexity of data loss can increase based on various factors that go beyond simple logical data loss scenarios. Some of the factors that can contribute to increased complexity in data loss situations include RAID configurations (data loss can become more complex due to the interdependence of multiple drives and potential issues with RAID controllers), file system damage, disk or hardware issues from logical problems (damages sectors, corrupted data which prevents the drive from being read), encrypted data, legal or compliance implications (in certain cases, data loss may involve legal or compliance issues, adding complexity to the recovery process).
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How does the data recovery process work?Wildfire Data Recovery begins each case with a risk-free media evaluation. Our certified and trained Engineers test to see if your device has recoverable data, after which we provide a price quote and estimated turnaround time for the recovery. Based on how complex this recovery is and the level of damage, the time can range from a few days to several weeks. The evaluation we provide here at WDR is no-obligation and we will return your media to you if you decide not to use our services, FREE of charge. We provide free diagnostics with our standard service and stand by our “No data, No recovery fee” guarantee. If you accept the quote, we treat physical media issues with tested and safe technology and utilize a Class 10 ISO 4 Cleanroom. Engineers will make a copy of your drive and treat logical issues to restore files to a working condition. After the recovery is complete, we will send a list of recovered files and will send your data back on FIPS validated portable storage or on transfer media you provide.
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When can data recovery be performed and what are some examples of the different forms of data recovery?Data recovery is possible on almost any device that can hold data. Data recovery is even possible on cloud based operating systems, servers, locked-out iPhones, and Samsung mobile phones plus much more. All data recovery problems can be placed into one of three categories, logical damage, physical damage, or a combination of the two. Devices with logical problems can be restored using software only or logical solutions. Recovery is also possible for a device that has sustained physical damage (such as dropping a mechanical hard drive from a height). In this case, engineers would use our class 10 ISO 4 clean room to replace the faulty parts and recover your data. Wildfire Data Recovery has successfully recovered data from media that has been burned, submerged in water, and physically damaged. Our forensic toolkit and expertise gives us the edge over other data recovery companies and we can perform data rescues determined to be impossible by others.
Get a Quote
Please fill in the below details and click send. Within a few minutes, one of our engineers will contact you and guide you through the process of data recovery. No upfront costs, no obligation, just results.