WILDFIRE DATA RECOVERY
External Hard Drive Data Recovery Services
Accidents happen, and when precious data becomes lost or inaccessible on your external hard drive, we are here to help you retrieve it safely and efficiently. Our skilled team of data recovery specialists utilizes state-of-the-art technology and advanced techniques to recover deleted, formatted, or damaged files from various external hard drive models.
Data loss on external hard drives can occur due to a variety of reasons, including accidental deletion, formatting errors, virus or malware attacks, file system corruption, physical damage due to drops or impacts, and issues with the drive's firmware or electronics. No matter the cause, our experts are equipped to handle even the most challenging data recovery scenarios.
Wildfire Data Recovery is a certified, Australian owned data recovery business
success rate of recovery: 98%
(average score from 11,435 recoveries)
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FREE Data Recovery Consultation - we provide consultation services to assess the feasibility of data recovery and offer transparent pricing estimates inc. chances of success.
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No Data, No Charge Policy - we provide a "no data, no charge" policy, ensuring customers only pay if their data is successfully recovered.
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Data Security and Confidentiality - we prioritize data security and maintain strict confidentiality throughout the recovery process.
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Post-Recovery Support - we offer post-recovery assistance to help customers transfer and restore their recovered data.
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Emergency Data Recovery: We offer 24/7 emergency data recovery services for critical situations requiring immediate attention.
FREE DIAGNOSIS
$0 UP-FRONT FEES
24/7 CLIENT CARE
Our transparent service means you only pay if we can recover your data.
At Wildfire Data Recovery we have experience with the most common external hard drive brands, including but not limited to Seagate, Western Digital (WD), Toshiba, LaCie, Transcend, Samsung, and SanDisk. Whether you own a portable USB hard drive or a high-performance Thunderbolt storage device, we can effectively recover your valuable data regardless of the brand or model.
FORMATTED HARD DRIVES:
When a data storage device is damaged or prevents its user from accessing their data, the first order of business IS TO STOP USING THAT HARD DRIVE! This is especially an issue if your data has been deleted or device formatted. When a hard drive is formatted, all the data on it is effectively erased, but the actual data is not physically removed from the drive. Instead:
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the file system is reinitialized, and
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the operating system marks the sectors on the drive as available for new data to be written over the old data.
If the hard drive is not used or the use is minimal following the formatting, our Wildfire Data Recovery engineers may still be able to recover the user data. Additionally, when a hard drive is formatted, it may cause logical errors that can affect the drive's performance and make data recovery more challenging. Sometimes, a formatted drive may be partially overwritten, resulting in missing or corrupted data.
Windows will prompt users to format their disk if the operating system detects a logical error or another fault.
"At Wildfire Data Recovery, we believe in the power of data and its ability to transform lives. That's why we urge our clients to act quickly and seek our expert services in case of data loss due to accidental formatting. Remember, every setback is an opportunity to rise again. Let us help you recover your valuable data and get back on track towards achieving your goals."
🗃️ Protect Your Data with Our Reliable Backup Services: At Wildfire Data Recovery, we know that losing your valuable data can be a stressful experience. That's why we take every step of our recovery process seriously, even when performing a simple task such as creating an image from a damaged solid-state hard drive. This step is crucial to give our engineers a non-destructive way to access your data, preserving everything on your source drive.
Our engineers use advanced technology to create a sector-by-sector copy of your drive's contents, including all your data, file structures, and system files. The resulting image (or clone) is a complete copy of your drive, regardless of whether your data is active or deleted. This means we can restore all the files you may have lost due to file system corruption, accidental deletion, or other issues like viruses or formatting.
At Wildfire Data Recovery, we have your back when retrieving lost data. You don't have to worry about a thing because we're here to make the process as easy as possible. We take pride in delivering the best possible outcome for you and your data. With us, you can trust that your data is in safe hands, and we will do everything we can to retrieve it for you. Let us help you get your data back and ensure you're satisfied with the results.
"At Wildfire Data Recovery we use hard drive images for a variety of purposes, including data recovery, system backups, and forensic investigations."
If you suspect a hard drive failure, contact the experts at Wildfire Data Recovery Brisbane to get your data back as quickly as possible, time is of the essence.
EXTERNAL HARD DRIVE DATA RECOVERY SERVICES
Wildfire Data Recovery can rescue your precious files from a wide range of data loss scenarios. From formatted hard drive data, to deleted files, complex logical issues, system wide data corruption, electrical and physical damage, plus much more. Contact our data recovery team today on 0424053510.
🛑 IS IT POSSIBLE TO RECOVER DATA FROM AN EXTERNAL HARD DRIVE?
YES! You can recover files from external hard drives if they have been accidentally deleted or formatted, if the external hard drive has undergone physical damage or has been dropped or even if there are complex logical issues. Due to the way modern operating systems handle file deletion and disk formatting, the files are still physically available even when logically inaccessible to the system. Wildfire Data Recovery engineers are expertly trained to access lost data, repair damaged external hard drives and recover data from almost any scenario. Our data recovery team has the ability to recover deleted files from an external hard drive can be extremely important to both our corporate, business and private clients. Many computer users use an external HDD (hard drive) as the media on which to store their system’s backups. Loss of the data residing on this storage device could potentially destroy years of data backups.
At Wildfire Data Recovery Brisbane, we understand that external hard drive data recovery can be a challenging and complex process. External hard drives, are vulnerable to various failure scenarios that can lead to permanent data loss if incorrect steps are taken to rescue the data. To successfully recover data from an external hard drive, advanced expertise and specialized tools are required, something only a professional data recovery service can provide.
EXTERNAL HARD DRIVE RECOVERY FROM PHYSICAL DAMAGE:
Due to their portable nature external hard drives are extremely vulnerable to physical damage from being dropped, hit, or otherwise subjected to physical stress. This can cause the drive's mechanical components, such as the read/write heads, to become misaligned or damaged, resulting in read/write errors, clicking noises, or other symptoms that can make data on the drive inaccessible. In some cases, physical damage can be repaired, but in many cases, the data on the drive may be permanently lost. This is why it is crucial to contact a professional data recovery engineer from Wildfire Data Recovery for assistance and advice.
EXTERNAL HARD DRIVE, ELECTRICAL FAILURE:
External hard drives can also be susceptible to electrical damage from power surges, lightning strikes, or other electrical issues. Electrical damage can cause the drive's circuit board to fail, rendering the drive inoperable and leading to data loss. The data on the drive can still be recoverable by a professional data recovery service like Wildfire Data Recovery, even if the drive itself cannot be physically repaired.
EXTERNAL HARD DRIVE, FILE SYSTEM CORRUPTION:
File system corruption can occur when the external hard drive is not disconnected properly from the computer, or if there is a software issue with the drive's file system. Symptoms of file system corruption can include error messages when trying to access files, missing files or folders, or a drive that appears to be empty.
Be Aware of Losing Data From Your External Hard Drive
There are many reasons that your external hard drive can experience data loss. Some of the most common are:
At Wildfire Data Recovery, we have identified some of the most common issues our clients face when the data on their external hard drive becomes inaccessible:
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🛑 Human error – This is by far the most common reason for data loss. It can occur through accidentally deleting files or formatting disks. Perhaps you are unfamiliar with the Windows cmd command and accidentally ran a script that deleted a bunch of files. You might realize it a split second after executing the command, but the damage is done.
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😔 Faulty upgrades – Occasionally a faulty system or application upgrade can impact your system. If an external hard drive was attached to your machine during the upgrade, it could have been negatively impacted and you may have lost some data from it.
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⚡ Power surges – A power spike can cause damage to your drive and result in a broken storage device that requires data recovery software in order to recover its data. The drive can appear dead after being subjected to an extreme power surge.
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🔥 Extreme conditions – Leaving an external hard drive in a hot car or other location where it will be exposed to high temperatures can cause damage to the disk. Similar results will occur if you expose the device to high humidity or moisture.
It's important to note that some of these indicators can also be caused by other issues, such as hardware failures, software issues, or malware. In general, physical external hard drive failure is more severe and difficult to recover from than logical hard drive failure. While logical failure may be resolved through software-based solutions or data recovery techniques, physical failures require a much more comprehensive and complex approach. If you suspect logical or physical hard drive failure, it's recommended to seek the help of a professional at Wildfire Data Recovery to diagnose the issue, ID the fault and recover your data. Call us today on 0424 053 510.
Start the hard drive data recovery process
THE WILDFIRE HARD DRIVE DATA RECOVERY PROCESS
"It is as easy as 1, 2, 3. Our hard drive data recovery process is customised for every client."
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COMPREHENSIVE RECOVERY REPORT
Once we process and diagnose our client's device(s) we complete a comprehensive diagnostic report. It marks on the total costs (inc. projected costs) of the recovery, the chance of success, the issue with the hard drive and why it requires data recovery services and finally the expected date of completion. We offer our customers a comprehensive diagnostic report free of charge with our standard service, to find the root of the failure and allow our engineers to find the right path to recovery.
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ONCE DIAGNOSIS IS OVER...
Following the completion of our comprehensive recovery report, we complete our diagnostic and consultation services with our clients and provide a projected success rate for their particular device and failure (these success rates are based on thousands of recoveries). Once the diagnostics are completed buy our experienced data recovery engineers, and the data recovery options are clear, we provide a firm no-obligation price quote. This quote can always be rejected by our clients and they can take their device and shop around.
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ONCE THE JOB IS APPROVED...
Once our clients provide us with the green light and approve the quote and the comprehensive report, our engineers conduct the invasive hard drive repairs and if necessary, use custom-designed, in-house, tools to recreate file systems and partition table information our clients need to progress to the next level of hard drive data recovery. This step can take a number of days, to a number of weeks depending on the complexiety of the hard drive failure. For example, a LEVEL 1 Logic Hard Drive Data Recovery may take 2-5 days, while a LEVEL 4 Complex Mechanical Hard Drive Failure can take up to 4 weeks or longer.
Start the hard drive data recovery process
DATA RECOVERY PRICING
In the below table, our clients can find an example of how hard drive data recovery services may be priced. Wildfire Data Recovery uses a "level of complexity" model (as explained below) instead of a per/hour payment scheme. As always, NO DATA -- NO FEE.
🟩 Accidental Deletion (Logical Hard Drive Data Loss):
Accidentally deleting the wrong file may feel devastating, but it’s actually the least costly and complicated data loss scenario one can encounter. That’s because deleted files remain physically present on storage devices until they are overwritten by new data.
COST: $290 -- $450
We never charge any data recovery fees unless we can successfully recover your desired files and ensure they are in working order.
CALL TODAY FOR A CUSTOM QUOTE
We routinely recover inaccessible emails, texts, photos, contacts, videos and any other data types from hard drive devices that have suffered file system corruption, physical damage, file deletion, liquid or fire damage. We can recover data from a wide range and entire lines of products, including the latest models.
Call now for a free quote
Frequently Asked Questions
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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What are the operating hours and days?We are open 6 days a week, from Monday to Saturday. On weekdays, our opening hours range from 09:00am-18:00 (or 6:00pm). On weekends, we open at 10:30am and close at 15:00 (or 3:00pm). However. we understand that our clients lead busy lives so please contact us on 0424053510 to arrange a unique time just for you.
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What is data recovery and how much does it cost?Data recovery is a complex and at times, very time consuming process. It is a combination of many fields from computer science and engineering, IT to electronics, to software engineering, coding, electrical engineering and much much more. Due to this extremely specialized and difficult process, a data recovery engineer is a self taught professional that has a passion for all of the aforementioned fields and it is this passion that leads to their ability to sometimes do what is considered "impossible". Furthermore, the software, hardware and the many tools that go into data recovery are extremely specialized and very costly. Every electronic device and digital storage media contains information, and that information can be made inaccessible due to mechanical or logical failure. The process of accessing, retrieving and restoring that inaccessible data is called data recovery. The data recovery process varies based on the type of media. If the failure is logical (deletion, operating system failure, etc) then specialized software is used to recover the data. If a mechanical failure occurs such as physical damage, water or fire damage, recovery requires a professional staff and certified Cleanroom facilities.
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How long does it take to get my data back?Unfortunately there is no easy answer here. Most of the recoveries we perform are completed within 48 hours. However, sometimes jobs can last 2-4 weeks (especially with servers and large RAID combinations). Your engineer will inform you thoroughly of your wait time.
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What data recovery packages do you offer?Our data recovery plans start from Level 1 (Basic Software Recovery) to Level 5 (Complex Malware, Ransomware, Hardware plus other damage). Complexity dictates which category (or level) your device will be placed in and the final cost that you will incur based on the successful return of your lost data. Different devices also incur different costs. For example, a RAID system (which can contain anywhere from 2-30 hard drives or more) will have a higher data recovery success fee then an individual hard drive at the same complexity level. Our basic data recovery packages are: 1. LEVEL 1 – SIMPLE LOGICAL DATA RECOVERY SERVICES: $299+GST. This level includes all devices with basic logical issues such as deleted data, formatting, accidental deletion due to human error, operating system malfunctions (this includes software glitches or bad updates that affect the function of your operating system), virus and malware issues, file system errors, overwriting of data plus much more. 2. LEVEL 2 – COMPLEX LOGICAL DATA RECOVERY SERVICES: $520+GST. The complexity of data loss can increase based on various factors that go beyond simple logical data loss scenarios. Some of the factors that can contribute to increased complexity in data loss situations include RAID configurations (data loss can become more complex due to the interdependence of multiple drives and potential issues with RAID controllers), file system damage, disk or hardware issues from logical problems (damages sectors, corrupted data which prevents the drive from being read), encrypted data, legal or compliance implications (in certain cases, data loss may involve legal or compliance issues, adding complexity to the recovery process).
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How does the data recovery process work?Wildfire Data Recovery begins each case with a risk-free media evaluation. Our certified and trained Engineers test to see if your device has recoverable data, after which we provide a price quote and estimated turnaround time for the recovery. Based on how complex this recovery is and the level of damage, the time can range from a few days to several weeks. The evaluation we provide here at WDR is no-obligation and we will return your media to you if you decide not to use our services, FREE of charge. We provide free diagnostics with our standard service and stand by our “No data, No recovery fee” guarantee. If you accept the quote, we treat physical media issues with tested and safe technology and utilize a Class 10 ISO 4 Cleanroom. Engineers will make a copy of your drive and treat logical issues to restore files to a working condition. After the recovery is complete, we will send a list of recovered files and will send your data back on FIPS validated portable storage or on transfer media you provide.
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When can data recovery be performed and what are some examples of the different forms of data recovery?Data recovery is possible on almost any device that can hold data. Data recovery is even possible on cloud based operating systems, servers, locked-out iPhones, and Samsung mobile phones plus much more. All data recovery problems can be placed into one of three categories, logical damage, physical damage, or a combination of the two. Devices with logical problems can be restored using software only or logical solutions. Recovery is also possible for a device that has sustained physical damage (such as dropping a mechanical hard drive from a height). In this case, engineers would use our class 10 ISO 4 clean room to replace the faulty parts and recover your data. Wildfire Data Recovery has successfully recovered data from media that has been burned, submerged in water, and physically damaged. Our forensic toolkit and expertise gives us the edge over other data recovery companies and we can perform data rescues determined to be impossible by others.
Get a Quote
Please fill in the below details and click send. Within a few minutes, one of our engineers will contact you and guide you through the process of data recovery. No upfront costs, no obligation, just results.