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WildfireData Recovery

Wildfire Data Recovery

Contact our data recovery team

Speak with our Brisbane-region team about a new recovery enquiry, an urgent case, delivery arrangements or an existing recovery.

Delivery, collection and drop-off

Please use the pathway that applies to your location. Do not travel to the laboratory without an appointment.

Brisbane region

Direct collection is available by arrangement. Confirm the collection details with our team before preparing the device.

Outside Queensland

Mail-in is the accepted intake method. Devices can be sent using Express Mail or a suitable courier service.

Banksia Beach laboratory

51 Aquila Circuit, Banksia Beach QLD 4507. Drop-off is available by appointment only.

View location map

Before sending or transporting a damaged device: keep it powered off, do not run recovery software, and contact us if it has liquid, fire, impact or electrical damage.

Ready to tell us what happened?

Start with the recovery enquiry form for a structured assessment, or contact the team directly if the case is urgent.