Data recovery Australia leaders since 2018 - Wildfire Data Recovery delivers award-winning service with a 96% success rate for hard drive recovery, mobile phone data recovery, and enterprise solutions. Our Brisbane-based team provides 24/7 emergency service with Samsung and Apple certified engineers. We specialise in recovering data from damaged HDDs, SSDs, RAID systems, and NAS devices - all backed by our No Data, No Fee guarantee.
We're not just another data recovery shop. Founded in 2018 by certified engineers with a forensic-first philosophy, Wildfire Data Recovery has built our reputation on transparency, expertise, and an unwavering commitment to getting your data back. Our award-winning customer service means when you contact us, you speak directly to an engineer - not a call centre.
Wildfire Data Recovery was founded in 2018 by data engineer Viktor Burcevski, mobile device expert David Williams, and electrical engineer Martin Daniels. What started as a small operation in Brisbane has grown into one of Australia's most trusted data recovery and digital forensics services.
Proudly Australian-owned and based in Brisbane, Queensland, we specialise in advanced hard drive recovery, mobile phone data recovery for Samsung and Apple devices, SSDs, RAID systems, and forensic cases - serving clients across Australia with expertise and an unwavering commitment to results. We hold certifications from ACE Laboratory (PC-3000), Cellebrite (CCPA), IACRB (digital forensics), ADISA (forensic electronics), and maintain an ISO 27001 certified laboratory with an ISO 14644-1 Class 100 cleanroom. We are an Apple Store Business Partner for data recovery (Chermside) and hold Samsung and Apple certified engineer credentials.
"We're here to shake up your perspective on data recovery! With our cutting-edge technology, meticulous cleanroom practices, and deep expertise, we add a personal, friendly touch to everything we do."- Viktor Burcevski, Founder & Lead Engineer
The data recovery world is full of techy jargon and dodgy operators. Here's why thousands choose Wildfire.
Every case is treated with the same care and rigour as a legal investigation. We follow the golden rules of data recovery - diagnose first, always image before repair.
We're not a call centre, and we don't use scripts. When you reach out, you're connected directly to a certified engineer who understands hard drives - from damaged platters to corrupted firmware.
Our state-of-the-art cleanroom maintains ultra-clean air quality per ISO 14644-1 standards, crucial for mechanical hard drive recovery where even the tiniest speck can cause permanent data loss.
Advanced forensic extraction from locked phones, encrypted drives, and password-protected devices. We use Cellebrite UFED, Oxygen Forensic Detective, AXIOM, checkm8 exploits, bruteforce techniques, and specialised forensic software that gives us a significant advantage over standard recovery labs.
When disaster strikes, we offer Brisbane 24-hour data recovery emergency services. Our team is available around the clock for critical cases requiring immediate attention.
We offer free evaluations, $0 upfront, and real talk - so you know you're not being taken for a ride when you're most vulnerable. Over 85% of our packages fall under our No Data, No Fee policy.
We've streamlined our recovery process to make it as easy as possible for you. From the moment you contact us to receiving your recovered data, we handle everything with care, transparency, and regular updates. Our ISO Class 100 cleanroom and industry-leading tools like PC-3000 and DeepSpar ensure the highest success rates.
Call 1300 806 557 or submit our online form. Get an instant quote and expert advice from a certified engineer within 30 minutes. After hours call 0477 402 590. You speak directly to specialists, not a call centre.
We provide free prepaid express shipping labels Australia-wide. Send your device securely at no cost or drop it off at our Brisbane lab for same-day diagnosis.
Our certified engineers assess your device in our ISO Class 100 cleanroom using professional-grade diagnostic tools for accurate assessment.
Approve the quote and we recover your data using our advanced tools. Returned on a new drive or via secure cloud transfer.
Most recoveries completed in 2-7 business days using industry-leading tools.
Don't just take our word for it. Every review below is from a verified Google reviewer. We are proud of our 4.8-star rating across 98 reviews.
Got locked out of my iPhone and tried everything with no luck. Viktor managed to unlock it and recovered photos of my late wife that I never thought I'd see again. Professional, respectful, and kept me updated...
Read moreViktor is an absolute legend! I hit the worst-case scenario with BitLocker locking me out completely. Viktor stepped in and had it fixed in mere minutes. He guided me step-by-step...
Read moreAfter spilling coffee all over my laptop, I thought everything was lost. Viktor was incredibly reassuring and got to work right away. Extremely fast, professional, and communicative throughout...
Read moreHad a massive problem with my iPhone X as it suffered water damage. It was successfully recovered by Viktor. The data was put into the Cloud and I downloaded it onto my new iPhone 16 Pro Max...
Read moreGreat communication with fast service, managed to retrieve all family photos and videos off a broken hard drive. Very happy with the outcome, many thanks. Will recommend and use this business...
Read moreI live in a regional town and had taken my phone to two places who said it was a lost cause. Viktor had the phone on and working by Saturday afternoon. I cannot thank them enough...
Read moreVery professional, trustworthy, prices are very reasonable, and I was amazed at how quickly I received my data back. Second time using Wildfire. Will continue to use this company...
Read moreAmazing data recovery experience. 5-star service helping my elderly mother rescue lost files from her damaged iPhone. Steven offered a great price and a free diagnostic...
Read moreFrom hard drive recovery and SSD data recovery to mobile phone data recovery and enterprise RAID systems—our Brisbane-based team handles it all. Every case is treated with forensic-level care in our ISO Class 100 cleanroom, backed by our No Data, No Fee guarantee.
Professional recovery from clicking, beeping, or failed HDDs. We handle head crashes, motor failures, and firmware corruption using industry-leading PC-3000 and DeepSpar tools in our ISO Class 100 cleanroom.
Samsung & Apple certified engineers recover photos, messages, contacts, and app data from water-damaged, broken, or dead smartphones using Cellebrite UFED and advanced chip-off techniques.
Advanced chip-off and JTAG recovery from failed solid-state drives including Samsung, Crucial, Intel NVMe and SATA SSDs.
Expert recovery from failed RAID 0, 1, 5, 6, and 10 arrays. We rebuild degraded arrays and recover from multiple drive failures.
Recover data from Synology, QNAP, Buffalo NAS devices. We handle Btrfs, ext4, and proprietary file systems.
Recover from dropped, corrupted, or undetected external drives. WD My Passport, Seagate, LaCie and more.
USB flash drives, SD cards, CF cards recovery including physically damaged and monolithic devices.
Advanced forensic extraction from locked phones, encrypted drives, and password-protected devices. We use Cellebrite UFED, Oxygen Forensic Detective, AXIOM, checkm8 exploits, bruteforce techniques, and specialised forensic software that gives us a significant advantage.
Take a look inside our state-of-the-art facility. Our ISO Class 100 cleanroom, professional-grade tools, and dedicated team are ready to recover your data with the highest success rates in Australia.
See our cleanroom, tools, and recovery process in action
Brisbane-based, serving all of Australia
PC-3000 & Cellebrite certified specialists
Ultra-clean environment for mechanical repairs
Less than 100 particles per cubic foot—essential for safe hard drive recovery and head replacements.
PC-3000, DeepSpar DDI, Cellebrite UFED, and extensive donor parts library for all major brands.
24/7 CCTV monitoring, restricted access, and strict chain-of-custody protocols for sensitive data.
Centrally located with free Australia-wide shipping. Local clients welcome for same-day drop-off.
Losing data is stressful. Whether it's irreplaceable family photos, critical business files, or evidence for a legal case—we understand what's at stake. That's why we treat every case with the same care and expertise, no matter the size.
"We're not just recovering data—we're restoring memories, rescuing businesses, and giving people hope when they thought all was lost."Viktor Burcevski Founder & Lead Engineer
Don't just take our word for it. See what our clients say about their experience with Wildfire Data Recovery.
"Our entire business runs on that server. When it failed, we thought we'd lost 5 years of client records. Wildfire recovered everything in 4 days. They saved our company—I'm not exaggerating."
"10 years of wedding photos recovered from my water-damaged hard drive. I cried when they sent me the file list. Absolutely incredible service."
"My iPhone was completely dead after water damage. Other places said no chance. Wildfire got all my contacts and photos back. Worth every cent."
"Two other companies said my SSD was unrecoverable. Wildfire saved 3 months of project files. They know what they're doing."
Everything you need to know about our data recovery services. Can't find what you're looking for? Contact our team directly—we're always happy to help.
Most standard data recovery cases are completed within 2-5 business days after diagnosis. However, turnaround times vary based on:
We also offer emergency 24/7 service for critical business cases requiring same-day or next-day turnaround. Learn about our emergency service.
Data recovery pricing depends on the device type and severity of failure. Here are our typical price ranges:
We provide a free diagnosis and exact quote before any work begins—no surprises. Get your free quote.
Wildfire Data Recovery maintains a 96% overall success rate across all device types. This is significantly higher than the industry average of 70-80%.
Our success rates by device type:
Our high success rate comes from investing in professional-grade tools like PC-3000, DeepSpar, and Cellebrite UFED, combined with our ISO Class 100 cleanroom facility.
Our No Data, No Fee guarantee means you only pay if we successfully recover your data. Here's how it works:
Over 85% of our service packages fall under this guarantee. Some complex cases (severe physical damage, encrypted drives) may require partial payment for parts or extensive labour, which we always discuss upfront.
Yes, clicking hard drives are one of our specialties. A clicking or beeping sound typically indicates a mechanical failure—usually damaged or stuck read/write heads.
Our recovery process for clicking drives:
Important: If your drive is clicking, stop using it immediately. Continued use can cause permanent platter damage and make recovery impossible. Learn more about hard drive recovery.
Yes, we specialise in water-damaged phone recovery for both iPhone and Android devices. Our Samsung and Apple certified engineers use advanced techniques including:
Yes, in most cases deleted files can be recovered. When you delete a file, it's not immediately erased—the space is simply marked as available for new data.
Recovery success depends on:
Important: Stop using the device immediately after accidental deletion to maximise recovery chances. Don't install recovery software on the same drive—this can overwrite the very files you're trying to recover.
Yes, we can recover data from encrypted drives—but you'll need to provide the encryption password or recovery key.
We support recovery from:
Without the password/key, recovery is generally not possible due to modern encryption standards—which is exactly how encryption should work. If you've lost your BitLocker recovery key, check your Microsoft account or Active Directory before contacting us.
Yes, we serve all of Australia with free express shipping both ways. Here's how it works:
We regularly serve clients in Sydney, Melbourne, Perth, Adelaide, Hobart, Darwin, Canberra, and regional areas. Brisbane clients can drop off directly at our lab for same-day diagnosis.
Proper packaging is crucial to prevent further damage during transit. Follow these guidelines:
If you don't have anti-static materials, we can send you a free packaging kit upon request.
Absolutely. Data confidentiality is paramount to our service. We implement strict security measures:
We work with law firms, medical practices, financial institutions, and government agencies who require the highest levels of data security.
We offer multiple delivery options for your recovered data:
The cost of a new external drive (if required) is included in your quote—no hidden fees.
Get your free diagnosis and no-obligation quote today. Most cases completed in 2-5 days.
Based in Brisbane, we serve clients across every state and territory. Can't visit us? No problem—mail your device with free shipping.
Fill out our online form or call us. We'll email your free prepaid label.
Securely pack your device and drop it at any Australia Post location.
Our engineers diagnose and recover your data in our Brisbane cleanroom.
Your recovered data is shipped back via Express Post—on us!
Visit our lab for same-day diagnosis. No appointment needed during business hours.
No matter where you are in Australia—free shipping, free diagnosis, no data no fee.
