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Photos, videos and project files can disappear when an SD card is formatted, corrupted, physically damaged or no longer recognised. Wildfire Data Recovery provides professional SD card data recovery for camera cards, microSD cards and related removable media from our Brisbane laboratory, with Australia-wide intake.
The safest recovery method depends on whether the problem is logical, electrical or physical. We assess the card before choosing between controlled imaging, file-system reconstruction and hardware-assisted recovery.
Stop using the card immediately and move its write-protect switch to the locked position when available. Do not format it, accept a repair prompt, record new footage or save recovered files back to the same card.
If the card is physically damaged, do not glue it, clean contacts aggressively or keep inserting it into readers. Place it in a small protective case and note the device, event and last time the data was visible.
Camera and drone cards may contain fragmented or partially written video that ordinary undelete software cannot reconstruct correctly. Tell us the camera or drone model, recording format, resolution and the event that interrupted recording. Sample files from the same device can sometimes help identify the expected structure.
Wildfire accepts memory-card cases from Brisbane and throughout Australia. Small media still needs protective packaging; use a rigid case or antistatic container inside the parcel. See our shipping instructions before posting damaged media.
For USB flash drives and damaged connectors, visit USB flash drive data recovery. For phone storage, see mobile phone recovery.
Sometimes. Stop using the card immediately. Results depend on the type of format, the card and camera, and whether new photos or videos were recorded afterwards.
Software may be suitable when the card is stable and fully detected, but work only from an image or duplicate when the data is important. Do not scan a card that disconnects, overheats or has physical damage.
Possibly, but damage to the memory itself can make recovery limited or impossible. Do not bend, glue or repeatedly insert the card. Protect it and request an assessment.
Some incomplete or fragmented recordings can be reconstructed after the underlying data is recovered. The source device, recording settings and an intact sample file may be useful.
Yes. Australia-wide intake is available. Place the card in a rigid protective holder and follow the packing and shipping guidance.
Keep the card out of the device, do not write anything else to it and tell us the camera, phone, drone or recorder model involved.