Skip to main content
24/7 emergency lineFree diagnosis on eligible standard recoveriesFREE Postage Label — Australia-wide
1300 806 557Client portal
WildfireData Recovery
1300 806 557Client PortalStart a Recovery
Client PortalStart a Recovery
Start a Recovery

Tell us what happened. We will guide the recovery.

Share the essentials now so our engineers can prepare the right next step. There is no obligation and no recovery work begins without your approval.

15,000+clients helped
96%success rate
Freestandard diagnosis
Australia-wideMail-in / courier
  1. 1Contact
  2. 2Device
  3. 3Problem
  4. 4Service
  5. 5Submit
1Your contact detailsUsed only to respond to this enquiry and discuss possible next steps.
2Device informationThe details below help us prepare tools, parts and the safest diagnostic path. Select device type
3Problem and recovery prioritiesTell us what happened and which information matters most.
What data is most important to recover? (Select all that apply)

Please select at least one important data type.

Upload clear photos of the device, label, connectors or visible damage. JPEG, PNG or WebP only; maximum 8 MB per image. Photos are stored privately and are visible only to authorised staff.

4Service level and urgencyChoose the response level that best matches your timing and business needs. Select your preferred service level

Service-level charges shown above are separate from any approved recovery fee. The final scope and costs are confirmed in writing before recovery work begins.

Ready to check your enquiry?Review every choice before anything is sent. No portal account is created.

Your information is used only to assess and respond to this recovery enquiry. Privacy Policy · Terms & Conditions