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Free tool · Bay labels and case brief

Bay labels and a case brief.
Before any drive leaves its bay.

Record which drive sits in which bay, print a label for each one, and copy a short case brief for your enquiry.

  • Runs in your browser, nothing uploaded
  • Prints one label per drive
  • Built by our Brisbane recovery lab
Case brief and bay labelsStays in this browser. Nothing is sent until you send the enquiry.
Each bay, in orderFrom 2 to 24 bays; count empty bays too. Bay 1 is usually the top or left slot. Copy the serial number from each drive's label, or write what is printed on its tray.
Your case brief 
Fill in the form to build your brief.
Bay labels to print

Tape each label to its drive before anything comes out of the unit, and send every drive from the array, including any marked failed or removed earlier. A saved draft stays in this browser only; Clear removes it.

Free postage label → Record a healthy array instead →

Questions

Quick answers.

  1. Why label each drive with its bay?

    The array is rebuilt from all its drives together, in the order they sat in. Leave each drive in its bay until it is labelled, and do not put back a drive that dropped out.

  2. Should I send only the failed drive?

    No. Send every drive from the array, including any marked failed or removed earlier.

  3. Is my draft stored anywhere?

    A saved draft stays in this browser only. Clear removes it.

What not to do before the drives come out

Do not swap in a new drive and let it rebuild, accept an initialise or create prompt, or run a repair wizard. Each one writes to the drives that need to be imaged. Do not plug the drives into a PC one by one: a single member is not a readable volume on its own, and Windows may offer to initialise it.

Ready to send the drives

Every drive, labelled, in one box.

Start the recovery, request the free postage label, and paste your case brief into the enquiry.

Start a recovery Call 1300 806 557